The Rising Cost of Fast Food: Why Your Burger Now Costs $20

The rising cost of fast food explained: A 24% increase across major cities A significant trend that has been making waves in the restaurant industry: the rising cost of fast food. According to a recent article from MoneyGeek, the average price for a burger, fries, and soda across 189 major and local chains in 50 […]
The Fall of Ghost Kitchens: What Went Wrong?

https://youtube.com/shorts/ReqsK1hg6lohttps://youtube.com/shorts/FXYrKjuCM0w What happened to kill the momentum of Ghost Kitchens? As we enter the summer of 2024, two years displaced from the final lingering days of the COVID shutdown, let’s check in on the health of ghost kitchens. The news is not good. In 2021, with delivery being far and away the biggest driver of […]
The Current Status of Artificial Intelligence for Restaurants

Where are we at with Artificial Intelligence (AI)? Two headlines last week capture the polarizing opinion of AI – “McDonald’s to end AI drive thru experiment after errant orders” & written on the same day, “White Castle uses drive-thru AI that claims to be more accurate than humans” While the last few years have inspired […]
What can Technologists Gain from Trade Shows?

https://youtube.com/shorts/xVfuyphkin4 As labor day has come and gone, and we enter the dying days of summer, we all turn to the next season on the calendar – trade show and conference season. The restaurant industry is well served with a plethora of events, starting next week in Atlanta with the New Next Gen Restaurant Summit […]
Fireside Chat with Tim Tang
Contactless Transactions Are Here To Stay

Toby Malbec, Managing Director for Constrata Technology Consulting In the spring of 2020, pivoting to contactless transactions was essential for restaurants — as dining rooms closed and the public became educated about the transmission of the coronavirus, touchless solutions were a lifeline for struggling businesses. “The industry did an amazing job of adaptation in 2020 […]
Point-Of-Sale Software Trends

HT Talk · HT Talk Episode 5 2021 POS Software Trends – 2:1:21, 1.34 PM Hospitality Technology’s editor-in-chief, Robert Firpo-Cappiello, caught up with Toby Malbec, managing director at ConStrata Technology Consulting, to discuss the major data points of HT’s 2021 Software Trends Report and its implications for restaurant operators and suppliers in the year ahead. Learn restaurant operators’ […]
10 Most-Read Restaurant Tech Stories Of 2020

Toby Malbec, Managing Director for Constrata Technology Consulting As 2020 winds down, HT takes a look at the most-read restaurant stories on hospitalitytech.com during one of the most challenging years in recent memory for hospitality businesses. COVID-19 dominated the headlines. Restaurant operators are rolling out solutions at warp speed; the most read stories included case studies on […]
What The Economic Relief Package Will (And Won’t) Do For Hotels

Toby Malbec, Managing Director for Constrata Technology Consulting The hotel industry is greeting the $900 billion COVID economic relief package passed by both houses of Congress with guarded optimism. The measure is the result of bipartisan compromise and cooperation among Congressional leadership and the administration, plus input from the incoming Biden administration. It was carried […]
Predictive Analytics: What We Can Do Today To Prepare For Tomorrow

Toby Malbec, Managing Director for Constrata Technology Consulting “If you don’t understand who your guest is and what their behavior is, you’re going to lose,” says Joe Tenczar, CIO at Sonny’s BBQ and co-founder of Restaurant CIOs. Sonny’s, a regional chain with more than 100 locations across the Southeast, has weathered the challenges posed by […]