Operations

Implementation, Training & Support

Our teams come from operations and have been a part of over 100,000 technology implementation projects worldwide, providing value through site specific services and coordination. We’re experts at handling end-to-end implementations providing management, training and support.

Project Management

Start to finish, our experienced project managers coordinate individual phases all the way to the successful completion of your project or rollout. From requirements to design to customization to implementation and support, we work with all parties, internal and external.

Managed Services

Our team helps to improve your operations and profitability by streamlining processes and managing specific functions supporting your operations. You remain in control while we leverage our expertise and knowledge allowing you to focus on the core areas of your business.

Staff Augmentation

When faced with a significant operational or technical project, we understand that more hands may be required. We have the staff to support your team, whether managing your entire roll-out (acquisition, installation, integration, training) or functioning as part of your roll-out team. We provide the team and services to make your roll-out a success.

Service Offerings

  • Project Management
  • Rollout & Deployment Services
  • Implementation
  • Training & “Go-Live” Support – Onsite & Remote
  • Site Surveys & Preparation
  • Procurement & Staging
  • Documentation Development
  • Managed Services
  • 24×7 Help Desk & Network Management
  • Menu Management
  • Disaster Recovery
  • Preventive Maintenance
  • Onsite Maintenance, Depot Repair & Exchange
  • Temp Staffing (Staff Augmentation)

Expertise

  • Project Management
  • Deployment
  • Training
  • Documentation
  • Managed/Shared Services

Leadership

Martyn works personally with clients to help them leverage their technology investments to bring measurable results to the company’s business operations. He brings over thirty years of experience in the foodservice, hospitality and retail industries, with expertise in change management, systems selections, implementations and strategic planning for growth.

ConStrata’s Implementation, Training & Support Services division is comprised of a team of industry leaders and lead by Martyn Holland.

Martyn Holland

Managing Director, ConStrata Services

Management