Implementation, Training and Support

Our teams come from operations and have been a part of over 100,000 technology implementation projects worldwide, providing value through site specific services and coordination. We’re experts at handling end-to-end implementations providing management, training and support.

Project Management

Start to finish, our experienced project managers coordinate individual phases all the way to the successful completion of your project or rollout. From requirements to design to customization to implementation and support, we work with all parties, internal and external.

Managed Services

Our team helps to improve your operations and profitability by streamlining processes and managing specific functions supporting your operations. You remain in control while we leverage our expertise and knowledge allowing you to focus on the core areas of your business.

Staff Augmentation

When faced with a significant operational or technical project, we understand that more hands may be required. We have the staff to support your team, whether managing your entire roll-out (acquisition, installation, integration, training) or functioning as part of your roll-out team. We provide the team and services to make your roll-out a success.

Service Offerings

  • Project Management
  • Rollout & Deployment Services
  • Implementation
  • Training & “Go-Live” Support – Onsite & Remote
  • Site Surveys & Preparation
  • Procurement & Staging
  • Documentation Development
  • Managed Services
  • 24×7 Help Desk & Network Management
  • Menu Management
  • Disaster Recovery
  • Preventive Maintenance
  • Onsite Maintenance, Depot Repair & Exchange
  • Temp Staffing (Staff Augmentation)


  • Project Management
  • Deployment
  • Training
  • Documentation
  • Managed/Shared Services


Bob Gibson is currently the Chief Operating Officer & President of Constrata. Previously Chief Revenue Officer at Jolt, Bob has held this position since June 2022. Prior to that, they were the GVP Strategic and SMB North America FBGBU at Oracle from December 2017 to February 2020. Bob was also the VP Central Region at HSI / Micros from June 2006 to March 2009. Bob Gibson has been in the industry for over 15 years.

Bob Gibson’s experience includes designing and implementing global go to market strategies, as well as being responsible for 8 district and 10 dealer offices. Bob has a wealth of experience in full-service design and implementation services for sophisticated consumers. Bob Gibson is a highly experienced and successful executive in the consumer products industry.

Bob Gibson’s educational career began at Salem State University

Bob Gibson

President & COO