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Using Data to Convert Bodies Into Bits with Marcus Wasdin

In a world where data is all around us, Marcus Wasdin, General Manager of Par's Data Central, talks with us about using this data along with AI to begin leveraging this power into an extra person on your team that never sleeps. We will also discuss what it takes to manage an international development team in today's geopolitical world.

Podcast

Marketing Tech Talk with Rev

In a world where data is being captured everywhere, what is the best way to utilize this data to drive more guests, increase frequency and increase revenue in your restaurant? Hospitality marketing consultant Rev joins us for a discussion around this live from the RLC.

Podcast

Blockchain for Restaurants with Chad Horn

Want to learn more about blockchain, crypto currency, NFTs, the metaverse and all the Web 3.0 technologies out there as it relates to the restaurant industry? Today’s episode features Chad Horn, co-founder of Devour. Chad will break all of this down for us so that it finally makes sense!

Podcast

Growth Strategy with Abe Ng from Sushi Maki

Abe Ng, CEO of Sushi Maki, joins today's show, Episode 50, to talk about his success in growing his business and his growth plan for the future. We dig into the technology stack he currently has in place and how he leverages this technology along with marketing data to reach his guests and provide the best possible experience, whether it being from an onsite visit or off-premise interaction. Strategy, quality of ingredients, hospitality and relationships... that is what it takes to take your business to the next level!

Podcast

Fireside Chat with Tim Tang

Tim Tang joins the show for a fireside chat regarding a multitude of subjects including future proofing your business, automation of back office, drones, robots, ghost and virtual kitchens and, last but not least, blockchain / NFT / crypto and the meta verse. As you can tell. we try get a ton of information out of Tim in the 30 minutes we had with him.

Podcast

MURTEC 2022 Recap

Today, consultants Skip Kimpel (The Tech Chef) and Toby Malbec will be doing a recap of MURTEC 2022 which was held at the Paris Hotel in Las Vegas just a couple of weeks ago. They will cover what they saw new from a technology perspective as well as discussion around sessions, trends and the overall show vibe.

Article

Contactless Transactions Are Here To Stay

From mobile ordering and kiosks to food lockers and digital signage, touchless technology has transformed hospitality. There’s no turning back.

Podcast

The Future Of Kitchen Technology

Discussing virtual kitchens, where restaurants are headed from a technology front, loyalty, 3rd party delivery and we will even touch on the current hiring landscape and what it looks like from a restaurant technology professional.

Podcast

Point-Of-Sale Software Trends

Discussing the major data points of HT's 2021 Software Trends Report and its implications for restaurant operators and suppliers in the year ahead. Learn restaurant operators' purchasing plans, top business drivers, and key features and functionalities driving purchases.

Article

10 Most-Read Restaurant Tech Stories Of 2020

As 2020 winds down, HT takes a look at the most-read restaurant stories on hospitalitytech.com during one of the most challenging years in recent memory for hospitality businesses.

Article

What The Economic Relief Package Will (And Won’t) Do For Hotels

The hotel industry is greeting the $900 billion COVID economic relief package passed by both houses of Congress with guarded optimism.

Article

Predictive Analytics: What We Can Do Today To Prepare For Tomorrow

Any roadmap to implementing analytics must begin with a holistic approach: While an effective initiative may start with software that integrates easily into an existing platform, an organization’s commitment to data analysis is much more than a plug-in.

Podcast

Contactless Transactions In Demand

Discussing contactless technology and its ability to meet evolving guests’ needs, collect actionable data and build loyalty.

Article

Restaurant Business Model Changes In A Post COVID-19 World

We know that business-as-usual will be anything but as the industry begins its recovery from COVID-19 and begins its re-negotiation of expectations with the restaurant customer. They will be a much more wary and demanding customer, not necessarily as it relates to the price or selection, but in regard to their perception of safety, cleanliness, and overall quality.

Article

Rethinking The Kitchen & Optimizing Investments

Smarter kitchen systems that leverage data, artificial intelligence and IoT can be a salve for the top challenges that restaurants face, while also achieving on top strategic goals for tech investments.

Article

What’s The Big Data?: The Food + Labor = Profitability Equation

Back-office technology is poised for growth, according to Hospitality Technology’s 2019 Restaurant Technology Study.

Article

IoT: With New Rewards Comes New Risks

Over the past five years, the marketplace has seen an explosion in the number of IoT (Internet of Things) devices being used not only personally but also professionally. Know the risks of IoT in the restaurant industry.

Article

Lessons Restaurants Can Learn From The Hotel Industry

The hospitality industry has learned some hard lessons over time as it relates to the effective and beneficial use of technology. In some cases, it has leveraged the medium to deliver value to their business, and in other cases it has over the long run brought hardship and increased competition for rooms, revenue, and profitability.

Article

The Dark Art Of Payment Processing

With the growth and proliferation of bundled POS/Payment solution providers, it somehow seemed appropriate to address what many recognize is indeed a confusing world; that of credit card payment processing. Is bundling your POS and credit card processing with one vendor a good thing? Are there benefits for or against this approach?

Article

10 Reasons Execs Don’t Trust IT Managers

There are often conflicts that can make it easy for executives to be skeptical of IT managers. We observe some of the most common reasons executives don’t trust IT managers.