Lead with Operations | Solve with Technology

For Operators

Project Management

A carefully orchestrated and managed roll-out and succesful implemention of hardware, software applications and services.

Training & “Go-Live” Support – Onsite & Remote

Operations staff versed in technical solutions to train your staff from servers to CFO how to get the most out of your investment in solutions and support them through the process of going live and beyond.

Implementation / Training

We implement hardware and software, provide training, upgrades and system maintenance.

Rollout & Deployment Services

Installation of new hardware, additional components, software upgrades, new systems across single sites or thousands of sites.

Site Surveys & Preparation

Inventory of current capabilities including hardware, software, networks, and cabling.

Procurement & Staging

Leveraging our buying power and inside knowledge with technology vendors to procure hardware and software solutions and then stage those solutions remotely ready for a managed rollout according to your schedule.

Documentation Development

Online or physical documentation of processes, procedures and standards to use for training and staff alignment.

Managed Services

Manage IT service vendors setting up SLA internally and externally to guarantee levels of service.

24x7 Help Desk & Network Management

24 hour call in for Help services for applications along with proactive monitoring and management of networks and major operating environments.

Menu Management

Management of menus and prices for your POS environment – defined response times for price changes and menu item modifications or additions/deletions.

Disaster Recovery

Automated backup and recovery capabilities for your on premise systems.

Preventive Maintenance

Proactive monitoring of software versions for your hospitality systems together with upgrade planning, patch management and firmware upgrades.

Onsite Maintenance, Depot Repair & Exchange

Rapid deployment of replacement devices for your hospitality environment. Guaranteed delivery times and spare in the air process.

Staffing

When faced with a significant operational or technical project, we have the staff to support your team, whether managing an entire roll-out or functioning as a part of the roll-out team.

For Suppliers

Project Management

A carefully orchestrated and managed roll-out and succesful implemention of hardware, software applications and services.

Implementation / Training

We implement hardware and software, provide training, upgrades and system maintenance.

Staffing

When faced with a significant operational or technical project, we have the staff to support your team, whether managing an entire roll-out or functioning as a part of the roll-out team.

For Investors & Owners

Trusted Advisor

ConStrata provides owners representation with access to industry-tenured thought leaders and guidance on initiatives the investor is pursuing.

Investment & Budget Assistance

ConStrata brings the industry, technical and financial knowledge to assess and deliver objective operational and finance guidance.

Investment Validation / ROI Analysis

A thoughtful data-driven process designed to objectively evaluate the operational efficacy of the identified investment, both individually as well as part of the collective technology estate.

Due Diligence Reviews

A fair and balanced review of the product suite, emphasizing functional strengths as well as gaps, along with comparatives to industry benchmarks and the competitive landscapes.

Discuss your options with one of our team members

Leadership Team

Page Petry

COO and Managing Director

Page Petry is retired from Marriott, where she worked for more than 30 years. As Chief IT Officer of the Americas at Marriott International, she was charged with directing information technology strategy and performance as well as guest quality of service, with responsibility for 4000+ hotels that spanned from Canada to Argentina.

Petry joined Marriott in 1979 and has held positions of increasing responsibility in several areas including Hotel Operations, Customer Call Centers, and Regional Information Systems. She later moved up to the Americas Continent organization as the Chief Information Resources Officer. In 2011, Petry was honored with a place on the Computerworld Premier 100 IT Leaders.

For over four years, Petry served on the Board of Governors and as vice president for HTNG, the leading hospitality association in the industry. She also sat on the Board of Directors at the Academy of Information Technology for Montgomery County Public Schools and the National Academy Foundation STEM Advisory Board until her retirement.

Bio

Mark Gillie

Managing Director of Services

Mark Gillie is currently the Vice President of Business Development at ConStrata.

Mark has a demonstrated history of working in the information technology and services industry. Skilled in Food & Beverage, Hospitality, Enterprise Software, Sales, Retail, and Customer Relationship Management. Mark has been with ConStrata 6 years

Bio

Management

Mandy Jorgenson

Client Engagement Manager

Nick Morgan

Client Engagement Manager

Discuss your options with one of our team members