Predictive Analytics: What We Can Do Today To Prepare For Tomorrow
Toby Malbec, Managing Director for Constrata Technology Consulting “If you don’t understand who your guest is and what their behavior is, you’re going to lose,” says Joe Tenczar, CIO at Sonny’s BBQ and co-founder of Restaurant CIOs. Sonny’s, a regional chain with more than 100 locations across the Southeast, has weathered the challenges posed by […]
What’s The Big Data?: The Food + Labor = Profitability Equation
Toby Malbec, Managing Director for Constrata Technology Consulting Back-office technology is poised for growth, according to Hospitality Technology’s 2019 Restaurant Technology Study. The 2019 research, which queried restaurant IT leaders representing 22,075 units across QSR/fast casual (85%) and full-service (15%), reveals that in 2018, restaurants earmarked the back-office to receive 30% of overall IT budgets. This was […]