While we were at RLC recently, we had a chance to sit down with Rev. David “Rev” Ciancio is a New York City restaurant owner and knows exactly how hard it is to operate and brand a hospitality business.  He is a hospitality marketing consultant, customer and technology evangelist at Branded Strategic Hospitality,  with more than 20 years experience in B2B digital marketing and business development, specializing in hospitality marketing, content, local SEO, reputation management and influencer marketing. He helps technology companies, brands and restaurants to acquire and retain customers.

Rev is known as an “expert burger taster,” and believes that Pizza is a religion.  As you could tell from this episode, he has a pretty strong passion for what he does and how he does it.  He really takes guest data to the next level.  And you know what, he is a curious soul and you never know where you will see him next and what restaurant he might be recording his next Instagram or TikTok video at.  Keep your eye out for him, he is everywhere!

Today we will discuss the subject of being in a world where data is being captured everywhere, and what is the best way to utilize this data to drive more guests, increase frequency and increase revenue in your restaurant.

Next Week’s Show

Next week we have another great show for you with Marcus Wasdin, the new General Manager of Par Data Central over at Par Technology.  We will be talking about the power of data and how to best leverage it to be more successful and talk in a little more detail about having overseas development shops, world conflicts that could disrupt your development cycle and how to work around these challenges that might pop up.   Another show that will be a “must hear” for you next week.