Point-Of-Sale Software Trends

HT Talk · HT Talk Episode 5 2021 POS Software Trends – 2:1:21, 1.34 PM Hospitality Technology’s editor-in-chief, Robert Firpo-Cappiello, caught up with Toby Malbec, managing director at ConStrata Technology Consulting, to discuss the major data points of HT’s 2021 Software Trends Report and its implications for restaurant operators and suppliers in the year ahead. Learn restaurant operators’ […]

Contactless Transactions In Demand

HT Talk · Episode 1 Contactless Transactions Are Having Their Moment Join HT’s editor-in-chief, Robert Firpo-Cappiello, and his guest, Toby Malbec, managing director at ConStrata Technology Consulting, as they discuss contactless technology and its ability to meet evolving guests’ needs, collect actionable data, and build loyalty.

Restaurant Business Model Changes In A Post COVID-19 World

Toby Malbec, Managing Director for Constrata Technology Consulting Business Model Changes We know that business-as-usual will be anything but as the industry begins its recovery from COVID-19 and begins its re-negotiation of expectations with the restaurant customer. They will be a much more wary and demanding customer, not necessarily as it relates to the price […]

The Dark Art Of Payment Processing

Toby Malbec, Managing Director for Constrata Technology Consulting With the growth and proliferation of bundled POS/Payment solution providers, it somehow seemed appropriate to address what many recognize is indeed a confusing world; that of credit card payment processing. Is bundling your POS and credit card processing with one vendor a good thing? Are there benefits […]